The Bureau of Customs (BOC), abbreviated as BoC or BOC is a vital Philippine government agency operating under the umbrella of the Department of Finance.
Established on February 6, 1902, by the Insular Government of the Philippine Islands during the American Colonial Era, the Bureau of Customs plays a crucial role in regulating and overseeing customs-related activities in the country.
With a rich history dating back to the early 20th century, the BOC continues to uphold its mandate, ensuring efficient customs administration and revenue collection for the benefit of the nation.
As part of the Department of Finance (DOF), the Bureau of Customs remains dedicated to its mission of facilitating trade, enforcing customs laws, and contributing to the economic development of the Philippines.
From its beginning to the present day, we aim to provide a comprehensive understanding of the BOC’s evolution, its internal framework, and the opportunities it provides for individuals seeking meaningful careers in the public sector.
Join us on this exploration as we explore the history, structure, and opportunities within the Bureau of Customs.
Table of Contents
Job Opportunities:
Explore a diverse range of job opportunities within the Bureau of Customs, covering various roles and positions.
Discover the latest job openings below or explore additional career possibilities within different government agencies.
Note: Click on the job title to access detailed job descriptions and instructions on the application process.
Bureau of Customs History:
A brief exploration of the Historical Evolution of the Philippine Bureau of Customs, tracing its transformative journey and pivotal role in the nation’s economic landscape
Early Trade and Tribute System (Pre-1500s)
Centuries before the formal discovery of the Philippines, historical records reveal a complex and thriving trade network between the archipelago and Southeast Asian nations.
This trade, conducted through a barter system due to the absence of currency, was characterized by the imposition of tributes by rulers, known as “datus” or “rajahs.” This early system laid the groundwork for what would evolve into the Customs Law of the Land.
Spanish Colonial Era – Shaping Customs Legislation (1521-1898)
The Spanish Colonial Era significantly influenced the customs landscape in the Philippines, marked by the implementation of crucial statutes:
- Spanish Customs Law (1582-1828): Introduced the concept of ad valorem levies on import and export, fundamentally shaping trade practices during this period.
- Establishment of Tariff Board: Instituted a Tariff Board that devised a tariff with fixed values for all imported articles, collecting a uniform ten percent ad valorem duty.
- Tariff Law of 1891: Introduced specific duties on imports and certain exports, shaping trade regulations until the end of Spanish rule.
American Colonial Era – Transition and Legislation (1898-1946)
The arrival of the Americans in the Philippines marked a transitional phase in customs management.
The Military Government initially upheld the Spanish Tariff Code of 1891 until significant legislative changes unfolded:
- Philippine Commission’s Legislative Actions (1900-1902): The Tariff Revision Law of 1901 and Philippine Administrative Act No. 355 aimed at aligning local laws with American Customs Laws, culminating in the Philippine Customs Service Act No. 355.
- Reorganization Acts (Act No. 357, 625, and Public Act No. 430): Act No. 357 designated the Insular Collector of Customs as the Collector of Customs for the Port of Manila. Act No. 625 abolished the Captain of the Port for the Port of Manila. Public Act No. 430 transformed the Philippine Customs Service into a Bureau of Customs and Immigration under the Department of Finance and Justice.
The Commonwealth Period – Legislative Adjustments (1935-1946)
With the establishment of the Philippine Commonwealth, legislative changes included the separation of the Bureau of Immigration through Commonwealth Act No. 613.
The Tariff and Customs Code of 1937 marked the first official expression of an autonomous Philippine Tariff Policy.
Post-World War II and Republic Period – Structural Revisions (1946-Present)
The post-war period saw significant reorganizations, notably Executive Order No. 94, which reshaped various government agencies.
The Tariff and Customs Code of 1957 solidified an autonomous tariff policy. The 2017 drug smuggling scandal underscored ongoing challenges in enforcing customs laws.
Enforcement and Security Service (ESS) – A Journey in Time
Origins of Smuggling (12th Century Onwards)
The roots of smuggling trace back to medieval times, with England’s National Customs Collection System established by Edward I in 1275.
In the Philippines, smuggling emerged during the barter era as merchants sought to evade tributes imposed by barangay leaders.
Establishment of Customs Police (1902 Onwards)
Recognizing the need for robust law enforcement, the Harbor Police was inaugurated in 1902, evolving into the Customs Patrol Service in 1947.
Reorganizations led to the establishment of the Customs Metropolitan Police Service in 1970 and the National Customs Police in 1976.
ESS Today – Guardian Against Smuggling (1987 Onwards)
Born in 1987, the Enforcement and Security Service (ESS) emerged from the National Customs Police, comprising the Customs Police Division, Water Patrol Division, and Radio Communications Division.
Committed to securing borders, ESS remains a formidable force against smuggling, upholding its legacy as the nemesis of illicit trade.
The 2017 drug smuggling scandal underscores ongoing challenges and emphasizes the crucial role of vigilance in customs enforcement.
Organization of the Bureau of Customs
The Bureau of Customs plays a crucial role in overseeing and regulating trade activities while enforcing relevant laws.
Its organizational structure is designed to ensure smooth administration, combining strategic units for intelligence and investigation with district-level operations for effective law enforcement and trade facilitation.
- Office of the Commissioner (OCOM)
- Headed by the Commissioner, responsible for overall administration and management.
- Assisted by six Deputy Commissioners and an Assistant Commissioner.
- Supervises key groups:
- Internal Administration Group
- Assessment and Operations Coordination Group
- Intelligence Group
- Enforcement Group
- Management Information System and Technology Group
- Post Clearance Audit Group
- Customs Intelligence and Investigation Service (CIIS)
- Specialized service focusing on:
- Collection, collation, and evaluation of data related to economic sabotage.
- Conducting surveillance, investigation, and apprehension of violations of customs and tariff laws.
2. Customs Districts (17 in Total)
- Divided into 17 Customs Districts, each led by a District Collector.
- Deputy District Collectors assist in district operations.
- Designated “principal port of entry” for each district, often with associated “sub-ports of entry” for streamlined customs operations.
This organized structure ensures efficient customs administration, combining strategic units for intelligence and investigation with district-level operations for effective law enforcement and trade facilitation.
Function and Duties of the Bureau of Customs
The Bureau of Customs operates under the Customs Modernization and Tariff Act (RA 10863), carrying out the following key duties:
1. Assessment and Collection:
- Responsible for assessing and collecting customs revenues from imported goods and other financial obligations stipulated in the CMTA.
2. Customs Procedures:
- Works towards the simplification and harmonization of customs procedures to facilitate the smooth movement of goods in international trade.
3. Border Control:
- Implements measures for border control to prevent the entry of smuggled goods.
4. Smuggling Prevention:
- Takes actions to prevent and suppress smuggling activities and other customs fraud.
5. Trade Facilitation and Security:
- Focuses on facilitating and securing international trade and commerce through an informed compliance program.
6. Supervision of Vessels and Aircraft:
- Exercises supervision and control over the entrance and clearance of vessels and aircraft engaged in foreign commerce.
7. Mail Handling:
- Oversees the handling of foreign mails arriving in the Philippines, with a dual aim of revenue collection and prevention of contraband entry.
8. Cargo Supervision:
- Supervises and controls all import and export cargoes in various facilities, including piers, airports, container yards, and freight stations, ensuring revenue protection and preventing contraband entry.
9. Compensation Study:
- Conducts a compensation study to develop and recommend a competitive compensation and remuneration system, aiming to attract and retain highly qualified personnel while maintaining financial sustainability.
10. Jurisdiction over Forfeiture Cases:
- Exercises exclusive original jurisdiction over forfeiture cases arising under the CMTA.
11. Enforcement of Laws:
- Enforces the provisions of the CMTA and all other relevant laws, rules, and regulations related to customs administration.
Mission:
āTo enhance trade facilitation, strengthen border control, and improve the collection of lawful revenues.ā
Vision:
āA modernized and credible Customs administration that upholds good governance and is among the worldās best.ā
Core Values:
- āProfessionalism
- Excellence
- Integrity
- Accountabilityā
5-POINT PRIORITY PROGRAM FOR 2023
1. āDigitalization of Customs processes
2. Hit and surpass the target
3. Simplify procedures and facilitate secured trade
4. Curb smuggling in all forms
5. Uplift employee welfare and developmentā
Overview of Principal Ports and Locations
The following table presents a comprehensive overview of the Customs Districts in the Philippines, elucidating their Principal Ports of Entry along with corresponding City/Municipality locations.
This structured information offers insights into the geographical distribution of customs operations, crucial for understanding the diverse points of entry that play a pivotal role in trade facilitation and regulatory management.
| Customs District | Principal Port of Entry | City/Municipality |
| Customs District I | Port of San Fernando | San Fernando, La Union |
| Customs District II-A | Port of Manila (POM) | Manila (Port Area) |
| Customs District II-B | Manila International Container Port (MICP) | Manila (Tondo) |
| Customs District III | Ninoy Aquino International Airport (NAIA) | Pasay |
| Customs District IV | Port of Batangas | Batangas City |
| Customs District V | Port of Legazpi | Legazpi, Albay |
| Customs District VI | Port of Iloilo | Iloilo City |
| Customs District VII | Port of Cebu | Cebu City |
| Customs District VIII | Port of Tacloban | Tacloban |
| Customs District IX | Port Surigao | Surigao City |
| Customs District X | Port of Cagayan de Oro | Cagayan de Oro |
| Customs District XI | Port of Zamboanga | Zamboanga City |
| Customs District XII | Port of Davao | Davao City |
| Customs District XIII | Port of Subic | Olongapo, Zambales / Morong, Bataan (Subic Freeport Zone) |
| Customs District XIV | Port of Clark | Mabalacat, Pampanga (Clark Freeport Zone) |
| Customs District XV | Port of Aparri | Aparri, Cagayan |
| Customs District XVI | Port of Limay | Limay, Bataan |
This table provides an overview of the various Customs Districts in the Philippines, highlighting their Principal Ports of Entry and respective City/Municipality locations.
The structured presentation aids in understanding the distribution of customs operations across different regions, contributing to efficient trade facilitation and regulatory oversight.
Organizational Structure:
The organizational structure of the Customs administration plays a vital role in ensuring effective governance, trade facilitation, and revenue collection.
This framework is designed to align with the mission of enhancing trade facilitation, strengthening border control, and improving the collection of lawful revenues.
This section provides an insightful overview of the organizational components, highlighting key units, services, and priorities that collectively contribute to a modernized and credible Customs administration.
Customs Administration Directories:
The following table presents a comprehensive overview of key offices, designations, and contact information within the Customs Administration.
From the Office of the Commissioner to various port and sub-port offices, this directory offers a structured view of the organizational hierarchy.
The email addresses provided facilitate efficient communication and coordination within the Customs Administration.
| Office / Port-Sub-Port | Designation | E-mail Address |
| Office of the Commissioner | Commissioner | boc.ocom@customs.gov.ph |
| Internal Administration Group | Deputy Commissioner | iag@customs.gov.ph |
| Director, Administration Office | admin.director@customs.gov.ph | |
| Director, Financial Management Office | fmo.director@customs.gov.ph | |
| Assessment & Operations Coordinating Group | Deputy Commissioner | odc.aocg@customs.gov.ph |
| Director, Import & Assessment Service | ias@customs.gov.ph | |
| Director, Port Operations Service | pos@customs.gov.ph | |
| Revenue Collection Monitoring Group | Deputy Commissioner | odc.rcmg@customs.gov.ph |
| Acting Director, Legal Service | legal@customs.gov.ph | |
| Executive Director, BATAS | batas@customs.gov.ph | |
| OIC Director, Financial Service | financialservice@customs.gov.ph | |
| Director, Collection Service | collectionservice@customs.gov.ph | |
| Intelligence Group | Deputy Commissioner | dc.ig@customs.gov.ph |
| OIC Director, Intelligence & Investigation Service | ciis@customs.gov.ph | |
| Enforcement Group | Deputy Commissioner | odc.eg@customs.gov.ph |
| Acting Director, Enforcement & Security Service | ess@customs.gov.ph | |
| Management Information System & Technology Group | Officer-In-Charge | dc.mistg@customs.gov.ph |
| Director, Planning & System Development Service | psds@customs.gov.ph | |
| OIC Director, Technology Management Service | tms@customs.gov.ph | |
| Post Clearance Audit Group | Assistant Commissioner | dc.pcag@customs.gov.ph |
| CD1, Port of SAN FERNANDO | District Collector | sanfernando@customs.gov.ph |
| Sub-Port of PEZA Baguio | peza.baguio@customs.gov.ph | |
| Sub-Port of Sual | boc.portofsual@customs.gov.ph | |
| Sub-Port of Salomague | boc.salumague@customs.gov.ph | |
| CD2A, Port of MANILA | District Collector | pom@customs.gov.ph |
| Sub-Port of Harbor Center | harbor.center@customs.gov.ph | |
| Sub-Port of Masinloc | masinloc@customs.gov.ph | |
| Customs Postal Office | postal.office@customs.gov.ph | |
| Sub-Port of PEZA- Cavite | peza.cavitecustomsoffice@customs.gov.ph | |
| Sub-Port of EPZA Laguna | epza.lagunacustomsoffice@customs.gov.ph | |
| CD2B, MANILA INTERNATIONAL Container Port | Acting District Collector | micp@customs.gov.ph |
| Sub-Port of North Harbor | north.harbor@customs.gov.ph | |
| CD3, NINOY AQUINO International Airport | District Collector | naia@customs.gov.ph |
| Manila Domestic Airport | naia-domestic@customs.gov.ph | |
| Airmail Distribution Center (CMEC) | naia-cmec@customs.gov.ph | |
| CD4, Port of BATANGAS | District Collector | batangas@customs.gov.ph |
| Sub-Port of Siain | p04b_siain@customs.gov.ph | |
| Sub-Port of Puerto Princesa | p04a_puertoprincesa@customs.gov.ph | |
| CD5, Port of LEGAZPI | Acting District Collector | legazpi@customs.gov.ph |
| Sub-Port of Tabaco | boc.tabaco@customs.gov.ph | |
| Sub-Port of Jose Panganiban | boc.josepanganiban@customs.gov.ph | |
| CD6, Port of ILOILO | Acting District Collector | iloilo@customs.gov.ph |
| Sub-Port of Pulupandan | boc.pulupandan@customs.gov.ph | |
| Kalibo International Airport | boc-kia@customs.gov.ph | |
| CD7, Port of CEBU | Acting District Collector | cebu@customs.gov.ph |
| Sub-Port of Mactan | boc.mactan@customs.gov.ph | |
| Sub-Port of Dumaguete | boc.dumaguete@customs.gov.ph | |
| CD8, Port of TACLOBAN | Acting District Collector | tacloban@customs.gov.ph |
| Sub-Port of Isabel | boc.isabel@customs.gov.ph | |
| Sub-Port of Catbalogan | boc.catbalogan@customs.gov.ph | |
| Sub-Port of San Jose | boc.sanjose@customs.gov.ph | |
| CD9, Port of SURIGAO | District Collector | surigao@customs.gov.ph |
| Sub-Port of Bislig | boc.bislig@customs.gov.ph | |
| Sub-Port of Nasipit | bocnasipitall@customs.gov.ph | |
| CD10, Port of CAGAYAN DE ORO | District Collector | cdo@customs.gov.ph |
| Sub-Port of Iligan | iligan@customs.gov.ph | |
| Sub-Port of Ozamis | ozamiz@customs.gov.ph | |
| Mindanao Container Terminal | mct@customs.gov.ph | |
| CD11, Port of ZAMBOANGA | Acting District Collector | zamboanga@customs.gov.ph |
| Zamboanga International Airport | boc.zia@customs.gov.ph | |
| Sub-Port of Jolo | boc.jol@customs.gov.ph | |
| Sub-Port of Tawi-Tawi | boc.tawitawi@customs.gov.ph | |
| Sub-Port of Basilan | boc.basilan@customs.gov.ph | |
| CD12, Port of DAVAO | District Collector | davao@customs.gov.ph |
| Sub-Port of Dadiangas | gensan@customs.gov.ph | |
| Sub-port of Mati | mati@customs.gov.ph | |
| Sub-Port of Parang | parang@customs.gov.ph | |
| CD13, Port of SUBIC | Acting District Collector | subic@customs.gov.ph |
| CD14, Port of CLARK | Officer in Charge | clark@customs.gov.ph |
| CD15, Port of APARRI | District Collector | aparri@customs.gov.ph |
| Sub-Port of Irene | boc.irene@customs.gov.ph | |
| Sub-Port of Currimao | boc.currimao@customs.gov.ph | |
| Laoag International Airport | boc.lia@customs.gov.ph | |
| Sub-Port of Claveria | boc.claveria@customs.gov.ph | |
| CD16, Port of LIMAY | District Collector | limay@customs.gov.ph |
| Sub-Port of Mariveles | ma |
This table provides a structured overview of the various offices, port/sub-port designations, and associated email addresses within the Customs administration.
Contact Details:
The Bureau of Customs is committed to providing efficient and accessible services to the public. For any inquiries, concerns, or assistance, please find the contact details below:
Customer Assistance & Response Service (BOC-Cares) Hotline: (02) 87056000 Email: boc.cares@customs.gov.ph Social Media: Twitter: @CustomsPH Facebook: Bureau of Customs PH Electronic-to-Mobile Customs (e2m) Telephone: (02) 8705-6000 Email: mistg-helpdesk@customs.gov.ph boc.cares@customs.gov.ph Philippine National Single Window Telephone: (02) 705-6000 Email: helpdesk@mail.nsw.gov.ph Accounts Management Office (AMO) Landline: (02) 527-8402 Mobile: (Smart) 0921-679-2174 (Globe) 0945-498-6648 Email: boc-amo@customs.gov.ph amo@customs.gov.ph Visit the Bureau of Customs at: Office: OFFICE OF THE COMMISSIONER Location: G/F OCOM Building, 16th Street, South Harbor, Port Area, Manila
Conclusion:
In conclusion, the Bureau of Customs stands as a vital organization in Philippine governance, with a rich history spanning over a century.
From its establishment during the American Colonial Era to its current role under the Department of Finance, the BOC has been instrumental in trade facilitation, revenue collection, and anti-smuggling efforts.
Upholding values of professionalism, excellence, integrity, and accountability, the BOC remains adaptable and forward-looking, embracing digitalization and prioritizing the well-being of its employees.
The BOC’s organizational structure reflects a well-coordinated approach, with diverse departments and port/sub-port designations collaborating seamlessly.
Job opportunities within the BOC invite individuals to contribute to the nation’s advancement. As we delve into the BOC’s history, organizational structure, and mission functions, it becomes evident that the Bureau of Customs plays a pivotal role in shaping the economic landscape of the Philippines, ensuring streamlined trade, revenue security, and adherence to governance standards.
For those seeking a meaningful career in nation-building, explore the various job openings at the Bureau of Customs.
Be part of the force shaping the future of trade and governance in the Philippines. Uncover your potential at the BOC today!
Disclaimer:
The Philippine Go does not collect fees and is not a hiring agency, nor is it related to any hiring agency for employment abroad.
All information contained here is solely for informational purposes and rightfully belongs to its rightful owner.
Attached in the last section of the content are references for further verification, if needed. Read more
Reference:
1. Bureau of Customs. (n.d.). Bureau of Customs – Wikipedia. Retrieved from [https://en.wikipedia.org/wiki/Bureau_of_Customs]
2. Bureau of Customs. (n.d.). History. Retrieved from [https://customs.gov.ph/history/]
3. Bureau of Customs. (n.d.). Mission and Vision. Retrieved from [https://customs.gov.ph/mission-and-vision/]
4. Bureau of Customs. (n.d.). Organizational Chart 2. Retrieved from [https://customs.gov.ph/organizational-chart/organizational-chart-2/]
5. Bureau of Customs. (n.d.). DIRECTORY OF THE BUREAU OF CUSTOMS. Retrieved from [https://customs.gov.ph/directory-of-the-bureau-of-customs/]
6. Bureau of Customs. (n.d.). Contact Us. Retrieved from [https://customs.gov.ph/contact-us/]