What is DTI? A Comprehensive Overview of the Department of Trade and Industry

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The Department of Trade and Industry (DTI) stands as the pivotal executive department of the Philippine government entrusted with the multifaceted responsibility for the advancement, promotion, governance, regulation, management, and growth of industry and trade within the nation.

Discover job opportunities at the Department of Trade and Industry (DTI) below. Scroll down to learn about the interesting jobs and understand more about how things work in businesses and trading in the Philippines. 

We’ll also take a look at the history of the DTI, exploring its past, present, and what might happen in the future.

Explore Job Opportunities with DTI:

Discover exciting job opportunities with the Department of Trade and Industry (DTI). Dive into various roles that contribute to the growth and success of businesses in the Philippines. 

Check out the current job openings below or explore more opportunities within different government agencies.

Note: Click on the job title to access detailed job descriptions and find instructions on how to apply. Your journey to a rewarding career with DTI begins here!

History of the Department of Trade and Industry:

Guided by the strategic framework laid out in Department Order No. 19-18, s. 2019, the organizational structure of the DTI reflects a commitment to comprehensive governance. 

This structure encompasses distinct functional groups, including the Competitiveness and Innovation Group (CIG), Consumer Protection Group (CPG), Industry Development and Trade Policy Group (IDTPG), Management Services Group (MSG), Regional Operations Group (ROG), and the Trade Promotions Group (TPG).

The expansive reach of the DTI is demonstrated through its hierarchical organization, which spans 27 foreign trade service posts, 17 regional offices (inclusive of the Negros Island Region), 87 provincial/city/area offices, 12 bureaus, 4 attached agencies, 7 attached corporations, and 8 services offices. 

This intricate network ensures a dynamic and comprehensive approach to addressing the diverse needs of industry and trade across the archipelago.

At its helm, the department is led by a Secretary, an equivalent to a Minister, who is supported by Undersecretaries, serving as Deputy Ministers with specialized oversight of designated sub-departments. 

Additionally, Assistant Secretaries play a crucial role as specialized assistants, contributing to the effective leadership and strategic direction of the DTI. 

Together, this dedicated leadership team steers the DTI’s initiatives and endeavors, driving the nation’s economic growth and fostering a vibrant and competitive business environment.


The precursor to the Department of Trade and Industry (DTI) emerged on 23 June 1898 when President Emilio F. Aguinaldo formed four government agencies, including the Departments of Navy, Commerce, Agriculture, and Manufacturing.


On September 6, 1901, the Philippine Commission established the Department of Commerce (and Police) of the Insular Government. William Cameron Forbes, a future Governor-General of the Philippines, served as its commissioner from 1904 through 1908.

1901-1947 – INTERIM YEARS:

During the interim years, the Department of Commerce (and Police) played a crucial role in shaping the economic landscape of the Philippines, fostering trade, and contributing to the nation’s development.


After World War II, President Manuel Roxas issued Executive Order (EO) No. 94 on October 4, 1947, creating the Department of Commerce and Industry (DCI). 

Cornelio Balmaceda, an esteemed professor of economics and director of the Bureau of Commerce (BOC), became the acting secretary of the newly created department.


By 1972, the DCI had evolved into a substantial organization with 10 regular bureaus and 22 agencies under its direct supervision. 

Mandated to promote, develop, expand, regulate, and control foreign and domestic trade and industry, the DCI played a pivotal role in the economic development of the country.


In response to the changing landscape, President Ferdinand E. Marcos issued Presidential Decree (PD) 189 on May 11, 1973, creating the Department of Tourism to handle tourism-related matters. 

A year later, on June 21, 1974, PD 488 established the Department of Industry, focusing on promoting and enhancing the growth of existing industries.


On June 2, 1975, under PD 721, the Department of Trade was created to strengthen the country’s socio-economic development, especially in commercial activities. 

The department’s key strategy included vigorous export promotion and the establishment of the Bureau of Foreign Trade to push for domestic trade and marketing programs.


In the early 1980s, with the goal of aligning industrial promotion efforts with the expansion of Philippine trade overseas, the Ministry of Trade and Industry (MOTI) was created on July 27, 1981. 

MOTI took over the functions of the subsequently abolished Departments of Trade and Industry.


Drastic changes followed after the 1986 EDSA Revolution. On February 27, 1987, President Corazon Aquino signed Executive Order No. 133, reorganizing the Ministry of Trade and Industry and renaming it the Department of Trade and Industry (DTI). 

This reorganization was further strengthened by the issuance of Executive Order 292 (Administrative Code of 1987), and subsequent legislations have amended its functions and structures.


Throughout its history, DTI has played a pivotal role in shaping the economic landscape of the Philippines. 

From its early beginnings, through periods of growth and reorganization, the department has been at the forefront of promoting trade, industry, and economic development in the country.

Organizational Structure Overview:

The Department of Trade and Industry (DTI) operates under the leadership of the Secretary of Trade and Industry (Philippines), supported by a dynamic team of undersecretaries and assistant secretaries. 

The organizational structure is as follows:


1. Undersecretary for Competitiveness and Innovation Group

2. Undersecretary for Consumer Protection Group

3. Undersecretary for Industry Development and Trade Policy Group

4. Undersecretary for Management Services Group

5. Undersecretary for Regional Operations Group

6. Undersecretary for Communications

7. Undersecretary/Chief of Staff, Office of the Secretary

Assistant Secretaries:

1. Assistant Secretary for Foreign Trade Service Corps

2. Assistant Secretary for Regional Operations Group

3. Assistant Secretaries for Industry Development and Trade Policy Group

4. Assistant Secretary, Office of the Secretary

This cohesive team oversees and manages different aspects of the DTI’s functions, ensuring effective governance and the advancement of trade and industry initiatives in the Philippines.

Attached Agencies Overview:

The Department of Trade and Industry (DTI) collaborates with various attached agencies, each playing a distinctive role in contributing to the economic development and regulatory landscape of the Philippines. 

Here’s an overview of these attached agencies:

  1. Board of Investments (BOI):

Lead investment promotion agency fostering economic development through strategic investments.

  1. Center for International Trade Expositions and Missions (CITEM):

Aids exporters in marketing, promotion, and capability building through international trade fairs.

  1. Construction Industry Authority of the Philippines (CIAP):

Regulates and accelerates the construction industry, overseeing implementing boards for accreditation, overseas construction, domestic construction, and arbitration.

  1. Cooperative Development Authority (CDA):

 Promotes cooperative growth for equity, social justice, and economic development.

  1. Design Center of the Philippines (DCP):

Enhances product quality and competitiveness by promoting industrial design services for small and medium enterprises.

  1. Film Development Council of the Philippines:

Shapes film policies and programs for the economic, cultural, and educational advancement of the Philippine film industry.

  1. Intellectual Property Office of the Philippines (IPOPHL):

  Oversees and enforces IP rights, trademarks, and patents.

  1. National Development Company (NDC):

Invests in businesses where the private sector hesitates to venture.

  1. Philippine Economic Zone Authority (PEZA):

Attracts foreign investors to establish ecozones for export manufacturing and warehousing.

  1. Philippine International Trading Corporation (PITC):

Offers trade-related services and imports various commodities to stabilize supply and prices in the domestic market.

  1. Philippine Pharma Procurement Incorporated (PPPI):

A subsidiary of PITC providing affordable and quality medicines to the Filipino people.

  1. Philippine Trade Training Center (PTTC):

Designs and implements training programs on export marketing, entrepreneurship, quality management, and trade exhibition management.

  1. Small Business Corporation (SB Corp.):

Supports small enterprises through various financing and credit delivery systems.

These agencies collectively contribute to the diverse facets of trade, industry, and economic development under the umbrella of the Department of Trade and Industry.


This section addresses commonly asked questions on various topics related to business and industry. If you have inquiries about any of the following, find your answers below:

Organize Topics:

What is the DTI?

The Department of Trade and Industry (DTI) is a government agency in the Philippines responsible for promoting and regulating trade and industry activities to foster economic growth.

Who leads the DTI?

The DTI is headed by the Secretary of Trade and Industry, a key government official overseeing the department’s operations.

What are the main functions of the DTI?

The DTI is tasked with advancing, promoting, governing, regulating, managing, and fostering the growth of industry and trade within the nation.

How is the DTI organized?

The organizational structure includes undersecretaries and assistant secretaries overseeing specific groups, such as Competitiveness and Innovation, Consumer Protection, Industry Development, and more.

What do the Undersecretaries oversee?

Undersecretaries have distinct responsibilities, including managing Competitiveness and Innovation, Consumer Protection, Industry Development, Trade Policy, Management Services, Regional Operations, and Communications.

What are the functions of the Assistant Secretaries?

Assistant Secretaries handle various roles, including oversight of the Foreign Trade Service Corps, Regional Operations, Industry Development, Trade Policy, and providing support to the Office of the Secretary.

What are the main attached agencies of the DTI?

Key attached agencies include the Board of Investments (BOI), Center for International Trade Expositions and Missions (CITEM), Intellectual Property Office of the Philippines (IPOPHL), and more, each with unique roles in supporting trade and industry.

How does the DTI support small businesses?

The Small Business Corporation (SB Corp.), an attached agency, supports small enterprises by promoting various financing and credit delivery systems.

Balikbayan Box Shipment

Understand the typical transport flow and common issues related to the shipment of balikbayan boxes.

Q. What is the typical transport flow of balikbayan boxes?

A. Balikbayan Box Shipment Process:

The Balikbayan Box Shipment Flow Chart illustrates the processes involved in shipping balikbayan boxes from overseas to the Philippines.

 What is DTI? A Comprehensive Overview of the Department of Trade and Industry 3

Overseas Filipinos typically engage foreign consolidators/principal sea freight forwarders to send their balikbayan boxes. 

These consolidators collect door-to-door charges, covering fees for shipping line/carrier, terminal storage, duties and charges, and the accredited Philippine agent/local freight forwarder.

Accredited Philippine agents/local sea freight forwarders handle the delivery of balikbayan boxes to consignees or recipients in the Philippines.

Q. What is the problem/issue with the delivery of balikbayan boxes?

A. Issues in Balikbayan Box Delivery:

Instances occur when foreign consolidators/principal sea freight forwarders fail to remit a portion of the collected charges to their accredited Philippine agents/local sea freight forwarders. 

This non-remittance hampers the release and delivery process.

Lack of necessary funds remitted to accredited Philippine agents/local freight forwarders results in non-release of shipments or balikbayan boxes by the Bureau of Customs (BOC), preventing delivery to consignees/recipients.

Q. What office/agency addresses the said problem/issue?

A. DTI’s Business Licensing Accreditation Division (BLAD):

The Business Licensing Accreditation Division (BLAD) of the Department of Trade and Industry (DTI) – Fair Trade Enforcement Bureau (FTEB) manages the accreditation scheme for sea freight forwarders under Administrative Order No. 6, series of 2005. 

FTEB-BLAD holds both the foreign consolidator/principal and its Philippine agent/freight forwarder jointly and severally liable for delivering cargoes to consignees.

Q. What are the approaches to the issue of undelivered balikbayan boxes?

A. Approaches to Addressing Undelivered Balikbayan Boxes:

  1. Prevention (How to Avoid Being Victimized):
  •    Enhanced Information Campaign
  •    Advisories/Alerts
  •    Tips on Sending Balikbayan Boxes
  •    Blacklist
  • Involvement of various organizations:
    •        OWWA (Overseas Workers Welfare Administration)
    •        BOC (Bureau of Customs)
    •        DFA (Department of Foreign Affairs)
    •        Embassies/Consulates
    •        OFW Orgs (Overseas Filipino Worker Organizations)
    •        DTI (Department of Trade and Industry)
  •        Commercial Attaches
  •        DTI Regional/Provincial Offices
  •        Consumer Agencies of Foreign Governments
  •        Freight Forwarders’ Regulatory Agencies of Foreign Governments
  1. Cure (Assistance to Complainants/Victims):
  •    Formal Charges/Sanctions versus Erring Freight Forwarders (both local and foreign)
  •    Endorsement to Law Enforcement Authorities
  •    Coordination with the Bureau of Customs and other concerned government agencies

Q. If the Philippine agent/freight forwarder holds delivery of balikbayan boxes because its foreign principal fails to remit the necessary funds, what can FTEB-BLAD do to help the consignee?

A. Actions by FTEB-BLAD:

  1. FTEB-BLAD shall order the Philippine agent/freight forwarder to deliver the cargoes to their rightful owners (consignees) without any delay.
  1. Failure of the Philippine agent/freight forwarder to deliver the cargoes immediately shall constrain FTEB-BLAD to:

 File a Formal Charge against the freight forwarder for the revocation of its accreditation (if the forwarder is BLAD-accredited).

  •    Issue a Cease and Desist Order (if the forwarder is not BLAD-accredited).
  •    Impose applicable fines as provided in PSB A.O. 6, series of 2005.

Q. How does DTI handle complaints pertaining to balikbayan boxes?

A. DTI’s Handling of Complaints:

  1. Divisions: DTI’s Fair Trade Enforcement Bureau (FTEB) has three divisions specifically dedicated to handling complaints on balikbayan boxes:
  •   Business Licensing and Accreditation Division
  •   Mediation Division
  •   Adjudication Division
  1. Filing a Complaint:
  •    Complainants (either the shipper or consignee) should file a written complaint.
  •    Include supporting documents such as official receipts, cargo receipts, packing list, shippers’ declaration, house bills of lading, or waybills.
  1. Submission Channels:
  •   File complaints with DTI-FTEB through the following channels:
  •   Email: fteb@dti.gov.ph and ftebmediation@dti.gov.ph
  •   Call DTI Direct: (02) 751-3330 / 0917-8343330 (SMS Only)

Q. What sanctions/penalties may DTI impose on freight forwarders violating existing policies on balikbayan boxes?

A. Possible Sanctions/penalties:

  • DTI may impose administrative fines in the amount of Php 50,000.
  • Issuance of a Cease and Desist Order.
  • Suspension or cancellation of accreditation pursuant to PSB A.O. No. 6 series of 2005.

Q. What are the common complaints received by DTI regarding balikbayan boxes?

A. Common Complaints:

  1. Non-delivery
  2. Loss
  3. Pilfered
  4. Damaged

Q. How much are the shipping rates of balikbayan boxes? How long is the transit time from origin to destination?

A. Estimated Rates and Transit Time:

Explore the anticipated door-to-door rates (in USD) and corresponding transit times (in days) for various sizes of balikbayan boxes:

  • Small (26”x26”x26”):
  • Medium (26”x26”x34”):
  • Large/Jumbo (26”x26”x42”):
  • (53x51x76cm):
  • (76x56x61cm):
  • Regular (23”x17”x20”):
  • Extra-large (71x43x57cm):
  • The rates differ based on the size of the balikbayan box and the origin of the shipment.
  • Transit times vary for different destinations.

Discover Door-to-Door Rates and Transit Times:

Explore the estimated shipping rates and transit times for a typical balikbayan box, categorized by destination. (In a table below)

Metro Manila

DestinationHongkongSingaporeUSA/CanadaMiddle EastItalyGermany
Door to Door Rate (USD)64-7082-9960-8550-906778-79
Transit Time (in days)15-2010-2055-6535-455050


DestinationHongkongSingaporeUSA/CanadaMiddle EastItalyGermany
Door to Door Rate (USD)70-7589-12870-9566-10084106-107
Transit Time (in days)20-2515-2565-7540-506060


DestinationHongkongSingaporeUSA/CanadaMiddle EastItalyGermany
Door to Door Rate (USD)8592-13475-10071-11084112-118
Transit Time (in days)22-2725-3065-7550-606565

Q. Where are most balikbayan boxes coming from?

A. Balikbayan boxes usually come from the following countries:

  1. Kingdom of Saudi Arabia (KSA)
  2. United Arab Emirates (UAE)
  3. Europe
  4. United States of America (USA)
  5. Singapore

Q. What are the tips in shipping balikbayan boxes?

A. The following are tips to ensure that your balikbayan boxes reach its destination:

Before sending your Balikbayan Box, remember the following

  1. Check the list of Foreign Freight Forwarders and their DTI accredited Philippine counterparts/agent.
  2. Items NOT allowed in Balikbayan boxes include:
  •  Currencies, checks, money orders, and traveler’s checks.
  •  Jewelries.
  •  Firearms, ammunitions, and explosives.
  •  Prohibited drugs and other substances.
  •  Pornographic materials, gambling cards, and toy guns.
  •  Pirated products (e.g., DVD, CD).
  •  Items of commercial quantity.
  •  Plant seeds and plant materials.
  •  Any foodstuff that is not in cans, sealed packages, or bottles.

Tips for Shipping Balikbayan Boxes:

  1. Declare all contents:

List each item with its corresponding value in the packing list. Specify your preferred shipping date.

  1. Secure shipping documents:

Keep official receipts, cargo receipts, invoice, house Bill of Lading, shippers’ declaration, or waybill secure.

  1. Consolidator’s details:

Obtain the name and contact details of the consolidator’s Philippine counterpart/agent. Ensure this information is in your shipping documents.

  1. Beware of rates:

 Be cautious of exceptionally low rates that may indicate potential issues.

  1. Check representatives:

Beware of individuals posing as representatives of freight forwarding companies. Verify their identification and authorization.

  1. Monitor cargo movement:

Track your cargo from origin to destination. Inquire about a tracking scheme and stay in touch with the forwarding company. Utilize the Bureau of Customs Balikbayan Box Tracker.

  1. Insurance options:

Consider procuring insurance for your cargoes. Consult with the freight forwarding company for guidance.

  1. Inform your consignee:

Advise your consignee to inspect the cargo with the Philippine agent before arrival. Check the seal and wrapping upon delivery. If tampered with, refuse the box and request a double-check.

  1. File a complaint:

In case of loss, non-delivery, pilfering, or damage, file a complaint with DTI-FTEB. Contact them at G/F Floor, UPRC Bldg., 315 Sen. Gil Puyat Avenue, Makati City, or through email at fteb@dti.gov.ph. For assistance, call DTI-Direct at 751.3330 or 0917.834.3330 (SMS only).

Business Name Registration:

Get information on the process and requirements for registering your business name.

If you’re in the process of registering your business name, this comprehensive guide is here to assist you by addressing common queries and offering clarity on various aspects of the registration process. 

Explore the following questions to ensure a seamless and informed experience:

  1. What is a Business Name?

A Business Name (BN) is any name, distinct from your legal name, that you employ in association with your business.

  1. Do I have to register my Business Name?

If you operate a business under a name different from your legal name, it is mandatory to register that business name with the Department of Trade and Industry.

  1. If I have already acquired a Business Name Registration, do I still need to get a Business/Mayor’s Permit?

While a Business Name Registration establishes the legal identity of your business, obtaining a Business/Mayor’s Permit is essential to commence its actual operation.

  1. Who can register a business name?

Any Filipino who is at least 18 years of age is eligible to register a business name. Additionally, foreign nationals authorized to conduct business in the Philippines under applicable laws and regulations are also eligible for registration.

  1. Can a foreign national register a business name?

Foreign Nationals and Stateless Persons: Business Name Registration

  1. Eligibility Criteria:
  • Foreign nationals and stateless persons must be at least 18 years old to register a business name.
  1. Additional Requirements for Non-Philippine Nationals:
  • Non-Philippine nationals must secure a Certificate of Registration of Sole Proprietorship/Certificate of Authority to Engage in Business in the Philippines under RA 7042 (Foreign Investment Act).
  1. Requirements for Refugees or Stateless Persons:
  • Refugee or stateless persons need written recognition from the Refugee and Stateless Person Protection Unit of the Department of Justice (DOJ-RSPPU).
  •  The recognition should not be subject to cancellation, revocation, or cessation, following applicable government rules and regulations.
  1. Documentary Requirements:
  • Refer [here] for the complete list of required documents.

Ensure compliance with these criteria and documentation for a seamless business name registration process.

6. How do I register/renew my Business Name?

Explore DTI’s Business Name Registration Guide:

  •   Click [here] to access a comprehensive guide on business name registration.

7. How much is the registration fee?

Registration fees for your business name will vary depending on the chosen territorial scope:

  •  Barangay: PhP 200
  •  City/Municipality: PhP 500
  •  Regional: PhP 1,000
  •  National: PhP 2,000

All registration fees are subject to an additional PhP 30 Documentary Stamp Tax.

Please note that there is an additional 50% charge for late filing of your Business Name Registration.

8. Can a representative file my BN Registration for me?

Yes, BN Registrations can be processed by a representative as long as he/she provides a valid ID and an authorization letter signed by the business owner together with the other requirements.

9. What is a Territorial Scope?

Territorial Scope refers to the extent of the geographical area within which the pertinent business may locate its offices, stores, shops, branches, manufacturing or processing plants, or other business structures. 

This defines where the Business Name (BN) may be used without prejudice to engaging in business elsewhere.

It is important to note that Territorial Scope is not to be considered as the geographical limit in which to transact business.

10. Can I use the terms “company”, “corporation”, “incorporated” or “cooperative” as part of my BN?

No. Only a partnership or corporation registered with the Securities and Exchange Commission (SEC) can use the words “company”, “corporation” or “incorporated” as part of their business name. 

The term “cooperative” is reserved for use by cooperatives registered with the Cooperative Development Authority (CDA).

11. Why was the Business Name I submitted for registration rejected?

Grounds for Non-Acceptance of Business Names:

Your Business Name will not be accepted under the following instances:

1. Those that connote activities or norms that are unlawful, immoral, scandalous, or contrary to propriety.

2. Names, words, terms, or expressions used to designate or distinguish, or suggestive of quality, of any class of goods, articles, merchandise, products, or services.

3. Names that are registered as trade names, trademarks, or business names by any government agency authorized to register names or trademarks.

4. Names that are inimical to the security of the State.

5. Those composed purely of generic words.

6. Names that, by law or regulation, are restricted or cannot be appropriated.

7. Names officially used by the government in its non-proprietary functions.

8. Names or abbreviations of any nation, intergovernmental or international organization unless authorized by the competent authority of that nation, inter-government, or international organization.

9. Names ordered or declared by administrative agencies/bodies or regular courts not to be registered.

10. Names of other persons.

11. Names that are deceptive, misleading, or misrepresent the nature of the business.

This set of criteria outlines the specific instances under which a Business Name registration will not be accepted.

12. I made a typographical error on my registration, how do I correct this?

If you have identified typographical errors in your new registration, please follow these steps:

1. Email your concern to bnrshelpdesk@dtiphmail.dti.gov.ph.

2. Include your name, business name, correction details, and attach a government ID for validation.

Change of Information (Residence Address, Business Address, Name, Civil Status):

For changes in residence address, business address, or personal information such as name and civil status, follow these steps:

1. Visit the selected DTI Office* near your area.

2. If unsure of the nearest office, call your DTI Regional or Provincial Office to inquire about the closest DTI Office or Negosyo Center.

3. Access the DTI Directory of Key Officials for contact information: (https://www.dti.gov.ph/contact/).

It’s advisable to contact the DTI office first to ensure you avail of the service at the correct location.

13. Is it okay to interrupt, then continue at a later time, the online business name registration process?

If you’ve paused your business name registration and want to continue, follow these steps:

1. Navigate to Transaction Inquiry under the Business Name Services heading.

2. Input your reference code and click on your business name.

3. Scroll down and locate the resume button.

4. Click the resume button to proceed with your registration.

14. What is the validity of my BN Registration?

Your Business Name (BN) registration remains valid for a period of five (5) years from the date of its initial registration.

15. How do I pay the registration fee online?

You have multiple convenient payment options for your Business Name Registration System (BNRS) fees:

  1. Online Payment:
  •   GCash
  •   PayMaya e-wallet
  •   Credit/Debit Card
  1. Over-the-Counter:
  •     7/11
  •     Bayad Center
  1. Bank Deposit:
  • Choose Landbank Link.Biz for seamless transactions.

16. After completing my BN Registration, are there any other payments to be made?

Once you’ve paid the BN Registration fee, you can rest assured that there are no additional payments required through the Business Name Registration System (BNRS). 

The fee you settled covers the entire registration process.

17. How do I get my certificate after completing the registration?

To download your business name certificate, follow these steps:

1. Retrieve your Reference Code from Transaction Inquiry.

2. Check your registered email for a verification code.

3. Enter the verification code to access the Transaction Summary.

4. Navigate to Downloadable Contents within the Transaction Summary.

5. Download your certificate from the available options.

By following these steps, you can easily obtain and save your business name certificate for your records.

18. Why didn’t I receive my verification code?

If you encounter issues with the verification code, consider the following steps:

  1. Check Spam/Junk Folder:
  • Ensure to check your Spam/Junk email folder for the verification code.
  1. Verify Email Address:
  • Confirm that the email address provided during registration is active.
  1. Contact Support:
  • If the issue persists, send an email to bnrshelpdesk@dtiphmail.dti.gov.ph for prompt assistance.

By following these steps, you can address concerns related to the verification code and ensure a smooth registration process.

19. How do I cancel my reserved BN?

To cancel your reserved Business Name (BN) and reference code, follow these steps:

  1. Access Transaction Inquiry:
  • Input your Reference Code in Transaction Inquiry.
  1. Select Your Business Name:
  •    Click on your business name within the Transaction Inquiry.
  1. Scroll Down:
  •    Scroll down until you find the “Cancel Transaction” option.

By following these steps, you can successfully cancel your reserved BN and reference code.

20. Upon searching for my Business Name, the results showed “Unpaid” even though I already paid the registration fee. What should I do?

To verify your registration and payment, please send your proof of transaction and government-issued ID to bnrshelpdesk@dtiphmail.dti.gov.ph. 

The help desk will respond with the status of your payment and provide guidance on the next steps in your registration process.

21. Can I transfer the ownership of my BN Registration?

No, the transfer of ownership is not permissible. To proceed with a change in ownership, you must first cancel your existing BN registration. 

Subsequently, you can initiate a new registration under the new ownership details

22. When should I renew my BN Registration?

  1. Early Filing: One Hundred Eighty (180) Calendar Days prior to the expiration date.
  1. Regular Filing: Within ninety (90) calendar days following the expiration of the registration.
  1. Late Filing or Grace Period: Within ninety (90) calendar days after the Regular Filing period, subject to a surcharge of fifty percent (50%) of the registration fee.

Important Note:

All BN registrations not renewed within the grace period shall be immediately canceled and made available for registration by other parties, subject to existing rules on registrability.

23. Can I cancel my BN Registration?

Yes, you can apply for a cancellation of BN registration at selected DTI Office* for any of the following reasons:

1. Cessation of business operations prior to the expiry date of the existing registration.

2. Sale or transfer of the business to any other person.

3. Upon BN owner’s conclusive determination that a prior owner and lawful user of an identical or confusingly similar BN exists.

4. Upon transfer of the business to another geographical location beyond or outside the registered BN’s territorial scope.

For assistance, call your DTI Regional or Provincial Office first and inquire about the nearest DTI Office or Negosyo Center where you can avail the service. Click the link to access the DTI Directory of Key Officials: (https://www.dti.gov.ph/contact/).

24. Can DTI cancel my BN Registration, and if so, on what grounds?

DTI may cause the mandatory cancellation of a BN registration in any of the following instances:

1. For violations enumerated in Rule X, Section 1 (Grounds for Revocation) of the DAO 18-07 after due notice and hearing.

2. Upon order by an administrative body, court, or tribunal, which has become final and executory.

3. Upon receipt of notice of cancellation of the BN owner’s business permit or license issued by any government regulatory agency for the conduct of business.

4. Cancellation, revocation, or cessation of recognized refugee or stateless person status in accordance with the DOJ Department Circular No. 58 dated 1 October 2012, including all future amendments, modifications, or revisions thereof.

DTI’s Authority to Cancel BN Registration:

DTI also has the authority to cancel a registered BN under any of the following instances:

1. Failure to renew the BN registration within the grace period.

2. Death of the owner – upon receipt of information about the death of the registered BN owner from a relative (informant).

They shall sign and submit Other BN-Related Application Form together with a clear certified copy of the death certificate of the registered BN owner and a copy of the relative’s valid ID.

25. Can the DTI release information related to my Business Name to a third party without my consent/knowledge?

The right of the public to access information is acknowledged under Rule XI, Section 1, subject to the limitations imposed by relevant laws, rules, and regulations, along with the payment of applicable fees. 

Information considered available to the public may, upon request, be disclosed in the form of a Certification.

26. Can I request for information related to a BN Registration other than my own?

  1. Certification of BN Registration:

Yes, certification related to the Certificate of BN Registration can be obtained by following these steps:

  •    Submit the necessary requirements.
  •    Pay the prescribed fee.
  •    This service is available at any DTI office or through the   web-enabled BN Registration System.
  1. Requests for Personal/Classified/Confidential Information:

Requests for personal, classified, or confidential information may be granted under the following conditions:

  •   Written consent of the owner.
  •   Subpoenaed by the courts.
  1. Verification of Registered BNs:
  • Registered BNs can be verified through the search facility of the web-enabled BN Registration System.

Price Tag:

Find answers to questions about pricing regulations and the use of price tags in business.

Q: What is the provision on Price Tag under R.A. 7394?

A. The provision on Price Tag, under R.A. 7394, requires that all consumer products sold in retail to the public shall bear an appropriate price tag, label, or marking indicating the price of the article. 

Such consumer products shall not be sold at a price higher than that stated in the price tag.

Q: What is a price tag?

A: A price tag is a label attached to a commodity stating the price at which it is offered for sale.

Q: Why is there a need for price tag?

A: To provide buyers with adequate information and guide to enable them to compare quality and prices of goods, and patronize stores selling quality products at low prices. 

To discourage and minimize haggling, which is a waste of time and energy for both buyer and seller. 

To expedite transactions and enable both the buyer and seller to use time and energy for more productive endeavors.

Q: What are the characteristics of a Price Tag?

A: A price tag should:

  • Be clearly written;
  • State the price of the commodity per unit (piece, package, pair, dozen, set, kilogram, meter, liter, etc.) in pesos and centavos, Philippine currency, except when a law or regulation allows consumer products to be sold in foreign currency as in the case of duty-free shops; and
  • Bear no erasures or alterations of any sort.

Q: When are erasures or alterations in price tag allowed?

A: Erasures or alterations are allowed only in price reduction sales promotion campaigns.

Q: Is the use of codes in price tags allowed?

A: Generally, prices of consumer products and services shall not be written in code. However, the following are the exceptions:

  • If the codes are used in addition to price tags, labels, markings, or price lists.
  • If the codes are used in combination with shelf pricing, which when scanned will show the price. 

This exception shall be employed only by establishments complying with the requirements under Department Administrative Order No. 9, Series of 2002.

Q: What are the minimum terms of express warranty under the Consumer Act that shall be given by a seller or manufacturer?

A: The following shall be stated in an express warranty:

  • The terms of warranty, written in clear and readily understandable language;
  • The warrantor’s identity;
  • The party’s identity to whom the warranty is extended;
  • The products or parts covered;
  • The warrantor’s action plan in the event of a defect, malfunction, or failure to conform to the written warranty;
  • The directive to the consumer to avail of the right which accrue to the warranty;
  • The period within which, after notice of defect, malfunction, or failure to conform to the warranty, the warrantor will perform any obligation under the warranty.

Q: What are the requirements for establishments intending to use codes in combination with shelf pricing?

A: Establishments intending to use codes in combination with shelf pricing shall be allowed to use such pricing systems only upon meeting the following:

  • The establishment should use an itemized receipt or cash register tape, which states the description, size, quantity, and individual price of the consumer goods purchased.
  • Each establishment shall install at least one Price Verification Counter (PVC) or similar electronic system strategically located in the establishment. In case the establishment structure is multi-storey, at least one PVC shall be installed per storey.

Q: When is a price list allowed?

A: When a consumer product is too small or the nature of which makes it impractical to place a tag thereon; and in the case of consumer services.

Q: What are the documents to be presented to the seller or vendor in case the consumer opts to have the defective product repaired, replaced, or refunded under an express warranty?

A: The consumer should present a copy of the warranty card or documents and the official receipt of the product sold or bought.

Q: Is a price tag required on samples or dummies on display?

A: Yes, samples or dummies of products offered for sale on retail when displayed within the retail outlets shall also bear the prices of products which they represent.

Q: Is a price tag required for lumber?

A: Yes, in the case of lumber sold, displayed or offered for sale to the public, the same shall be tagged or labeled indicating thereon the price and the corresponding official name of the wood.

Product Standards:

Get insights into product standards and compliance requirements.

Q: What is the Bureau of Philippine Standards (BPS)?

A: The BPS is a governmental body under the Department of Trade and Industry (DTI). 

It is the National Standards Body of the Philippines and is responsible for developing/adopting, implementing, and promoting Philippine National Standards (PNS), as mandated in Republic Act (RA) 4109, Series of 1964, Letter of Instruction 1208, Executive Order (EO) 913, Series of 1983, and EO 133 Series of 1987.

As the National Standards Body, BPS supports industry and protects consumers’ welfare through: development and promulgation of standards; product testing and certification; accredited private emission testing centers; national registration scheme for quality assessors; international cooperation on standards and conformance; product certification, and other standardization activities. 

BPS is involved in the development and application of national, regional, and international standards, many developed in partnership with various technical committees and working groups. 

As the Philippine representative in the International Organization for Standardization (ISO), BPS ensures that the Philippines’ voice is heard worldwide.

The objectives of BPS are embodied in the Philippine Standardization Strategy, aligning with key result areas of DTI programs, including investment expansion, export growth, promotion of consumer welfare, and industry and SME development. 

To attain its objectives, the Bureau is involved in Standards Development; Conformity Assessment Activities such as product certification, testing, and registration of quality assessors; information dissemination and training, and international standards work.

Accreditation services for Private Emission Testing Centers were introduced in support of the implementation of the Clear Air Act of the Philippines. 

BPS extends its services throughout the Philippines through the DTI Regional and provincial offices, with its main office located at 361 Senator Gil J. Puyat Avenue, Makati City, Philippines.

Q: What are the authorities and responsibilities of the Bureau of Philippine Standards?


1. Establish Philippine National Standards for products, including test methods and codes of practice.

2. Provide the Bureau of Customs (BOC) with a list of products under mandatory BPS product certification for incoming shipments.

3. Inspect and obtain samples from import shipments for testing and certification.

4. Issue Conditional Release pending import commodity clearance, and if denied, recommend re-export.

5. Conduct necessary tests for products.

6. Request assistance from PPSQFI for consumer protection from unsafe products.

7. Grant Import Commodity Clearance (ICC) to importers.

8. Issue Conditional Release for goods of importers accredited under BOC’s Super Green Lane.

9. Recommend to BOC the issuance of Warrant of Seizure and Detention for offending shipments.

Q: What are the authorities and responsibilities of the DTI Regional/Provincial Offices regarding Imported products under mandatory certification?


1. Grant Import Commodity Clearance (ICC) to importers.

2. Issue Conditional Release for goods of importers accredited under BOC’s Super Green Lane.

3. Recommend to BOC the issuance of Warrant of Seizure and Detention for offending shipments.

Q: What is a standard?

A: A standard is a document, established by consensus and approved by a recognized body, providing rules, guidelines, or characteristics for activities or their results, aimed at achieving the optimum degree of order in a given context. 

Standards should be based on consolidated results of science, technology, and experience, promoting optimum community benefits.

Q: What are the types of standards?


1. Basic standard – A standard with wide-ranging coverage or general provisions for a particular field. It may function for direct application or as a basis for other standards.

2. Terminology standard – A standard concerned with terms, usually accompanied by definitions, and sometimes with explanatory notes, illustrations, examples, etc.

3. Testing standard – A standard concerned with test methods, sometimes supplemented with provisions related to testing, such as sampling, use of statistical methods, and sequence of tests.

4. Product standard – A standard specifying requirements for a product or group of products to establish their fitness for purpose. 

It may include aspects such as terminology, sampling, testing, packaging, labeling, and sometimes processing requirements. 

It can be complete or partial, specifying all or only part of the necessary requirements. Examples include dimensional, material, and technical delivery standards.

5. Process standard – A standard specifying requirements for a process to establish its fitness for purpose.

6. Service standard – A standard specifying requirements for a service to establish its fitness for purpose. Examples include standards for laundering, hotel-keeping, transport, car-servicing, telecommunications, insurance, banking, and trading.

7. Interface standard – A standard specifying requirements concerned with the compatibility of products or systems at their points of interconnection.

8. Standard on data to be provided – A standard containing a list of characteristics for which values or other data are to be stated to specify the product, process, or service. Some standards provide for data to be stated by suppliers, while others do so by purchasers.

Q: Why are standards needed?

A: Standards are needed because they contribute to simplifying life and increasing the reliability and effectiveness of the goods and services we utilize.

Q: What is standardization

A: Standardization is an activity of establishing provisions for common and repeated use to achieve the optimum degree of order in a given context. 

It involves formulating, issuing, and implementing standards. 

The important benefits of standardization include improving the suitability of products, processes, and services for their intended purposes, preventing barriers to trade, and facilitating technological cooperation.

Q: What are the aims of standardization?

A: The general aims of standardization follow from its definition. Standardization may have one or more specific aims, such as making a product, process, or service fit for its purpose. 

These aims can include variety control, usability, compatibility, interchangeability, health, safety, protection of the environment, product protection, mutual understanding, economic performance, and trade. They can overlap.

Q: What are Philippine National standards? The international Standards?

A: Philippine National Standards (PNS) are documents established by consensus through technical committees and approved by the Bureau of Philippine Standards. 

They provide rules, guidelines, or characteristics for activities or results, aiming at the optimum degree of order in a given context.

International standards are standards developed by international standardizing organizations and made public, such as those published by the International Organization for Standardization (ISO), International Electrotechnical Commission (IEC), Codex Alimentarius, etc. 

The Standards 101: Quick Guide to Standards Development shows the stages of standards development facilitated by the Bureau of Philippine Standards (BPS).

Q: How are Philippine National Standards being developed?

A: Standards are prepared through the Technical Committees method or Fast Track method.

Q: How are Philippine National Standards being developed through the Technical Committee Method?

A: Standards prepared through the technical committee method undergo deliberation and are circulated for two months to all concerned sectors for technical views and comments. 

To ensure standardization’s purpose of transparency and consensus, a technical committee should represent various sectors, including academia, trade/industry, consumers, professional groups, research institutions, government agencies, and testing institutions.

Q: How does the DTI-BPS enforce the mandatory implementation of certain PNS?

A: After declaring a standard or PNS for mandatory implementation, the BPS develops the Implementing Rules and Regulations (IRR). 

They, together with concerned government agencies and the affected industry, prepare a timetable for implementation. 

DTI’s Regional and Provincial Offices monitor the market for compliance, and the Bureau of Trade Regulation and Consumer Protection (BTRCP) handles consumer complaints. 

The BPS conducts enforcement activities in case of non-compliance.

Q: How does one avail of copies of standards?

A: Interested individuals can visit the Standards Data Centre (SDC) or research the specific standard they need. They can purchase standards at a minimal fee based on the Sales Unit price structure, email bps@dti.gov.ph, or fax at (632) 751-4706 for inquiries.

Q: Can BPS help clients get copies of international standards not available at BPS-Standards Data Centre?

A: Yes, as a member body of ISO, the Standards Data Centre can facilitate the acquisition of needed international standards. 

Clients need to write a letter requesting the specific standard, and pre-payment is required.

Q: What time is the Standards Data Centre open to the public?

A: The Standards Data Centre is open Monday to Thursday from 8:00 am – 12:00 noon, 1:00 pm – 4:30 pm.

Q: What is the Standards Data Centre?

A: The Standards Data Centre is the unit of the Bureau of Philippine Standards that provides information on standards and standards-related matters, both national and international.

Q: What services are offered by the Standards Data Centre?


1. Information service – Dissemination of information on standard and conformity assessment and other standard-related information matters to stakeholders.

2. Establish linkages with standard information service of ISO, NSBs, and other standardizing bodies for the exchange of information.

3. Library service – Provide standards, both local and international, and related technical documents to researchers.

4. Standard Sales – Provide for sale of national & international standards to interested parties.

Q: Who may avail of SDC’s services?

A: All stakeholders may avail of the services of SDC, including various trade/industry sectors, consumers, students, government and private institutions, and other regulatory agencies, etc.

Q: What is a product certification?

A: Product certification is a process that determines whether a product is manufactured according to the requirements of a standard.

Q: Why product certification?

A: Products under mandatory product certification undergo inspection and testing by the BPS before distribution and sale in the market. 

Manufacturers or importers of products under mandatory certification cannot sell or distribute without the license and clearance from BPS authorities to use the PS Mark or the ICC Mark.

Q: What are the benefits of product certification?

A: There are numerous benefits for consumers, manufacturers, and traders from product certification:

For Manufacturers:

  • Enhances competitiveness of products in domestic and export markets.
  • Improves company sales and profitability.

For Traders:

  • Improves reputation as a source of quality products.
  • Attracts quality-conscious buyers.
  • Strengthens buyer’s confidence in a product leading to increased sales.

For Consumers:

Assures product quality, safety, and reliability.

Q: What are the products under mandatory certification?

A: The list covers products not enforced by other government agencies like the Department of Health and Department of Agriculture. 

The list is updated to include products for consumer protection. It can be obtained from BPS free of charge.

Q: What is a PS certification scheme?

A: BPS operates a product certification scheme where a manufacturer obtains a license to use the Philippine Standard (PS) Quality and Safety Marks. 

The PS license is issued to a manufacturer whose product meets the requirements of a specific Philippine National Standard (PNS) or an internationally accepted foreign standard. 

The scheme is covered by Department Administrative Order No. 01, Series of 1997.

The PS Quality Mark is found on locally manufactured products, ensuring conformity to the specific PNS or an internationally accepted foreign standard. 

The PS Safety Mark guarantees a product’s conformance with relevant safety requirements.

Q: What are the types of audit conducted by BPS during the PS Quality and Safety Certification?


1. Quality System Audit.

2. Product Audit.

  •    In-plant testing.
  •    Independent testing.

Q: What is an Import Commodity Clearance?

A: For imported products, BPS runs the Import Commodity Clearance (ICC) certification scheme. ICCs are issued to importers whose shipments conform to relevant Philippine National Standards or acceptable international or foreign standards. BPS conducts random checks to ensure consistency.

Q: What does the BPS Product Certification Scheme require from manufacturers?

A: Manufacturers of products under mandatory implementation must follow specific conditions in the PS Certification Scheme. 

They not only apply for the PS Mark but also align their systems with ISO 9000 Series of QMS for organized procedures.

Q: What does the BPS Product Certification Scheme require from importers?

A: In the ICC Certification Scheme, an importer must apply for an ICC per shipment from the BPS before distribution. 

The importer subjects a product sample to inspections. If the product passes required tests, BPS issues the ICC for distribution.

Q: What is the PS License to a manufacturer?

A: The PS License is a manufacturer’s commitment to continuously conform to standard requirements and the PS Certification Scheme. It authorizes the use of the PS Mark on covered products.

Q: How would we know if the product is certified by the Bureau of Philippine Standards?

A: Products sold should bear the PS/ICC mark. PS is for products manufactured locally, while ICC is for imported products. These markings indicate adherence to BPS quality requirements.

Q: How much is the penalty for selling uncertified products?

A: Penalties are stipulated in DAO 2, series of 2002, including other administrative sanctions. Refer to DAO 2 for detailed penalty information.

Q: What happens during the mediation hearing?

A: A mediation officer discusses the violation, offering a chance to settle amicably with a settlement fee and administrative sanctions. If not settled, the case is elevated to the Office of Legal Affairs.

Q: If we have a complaint, where can we contact you? What should we do?

A: Call 751-3130 to provide complaint details. Written complaints are preferable for easier addressal.

Q: We were not informed of our liabilities as sellers. Does the DTI-BPS conduct seminars regarding DAO2:2002?

A: Yes, DTI-BPS has conducted awareness seminars on DAO 2 in various regions, and DAO 2 has been published in the Official Gazette and newspapers for public awareness.

Q: Does BPS have its own testing facilities?

A: Yes, the BPS Testing Center (BPSTC).

Q: Can all products be tested at BPSTC?

A: No. In general, products tested at BPSTC and BPS-accredited laboratories are limited to those subject to PS Mark and ICC Marking Schemes. Refer to the Product Test Table for details. BPSTC can assist by determining if it has the capability to test a specific product.

Q: Are agricultural products and food/drug products tested at BPSTC?

A: No, agricultural products and food/drug products are tested by the Department of Agriculture (DA) and the Department of Health (DOH), respectively.

Q: Does BPSTC do calibration service?

A: No, BPSTC only calibrates its own equipment and does not offer calibration services. Contact the National Metrology Center of the Industrial Technology Development Institute (ITDI-DOST) for calibration services.

Q: What are the kinds of products tested at BPSTC?

A: Refer to the BPSTC Product Testing Capabilities.

Q: Should I have any complaints regarding BPSTC services, whom should I communicate with?

A: You can communicate your concerns directly to the Head of the BPS Testing Center, Mr. Antonio D. Panara, at BPS Testing Center, MIRDC Compound, Gen. Santos Avenue, Bicutan, Taguig, Metro Manila, or at Tel/Fax No. 838-0542 or at National Registration Scheme for Assessors.

Q: What are the requirements to register for the National Registration Scheme for Quality Auditor?

A: Submit the original and authenticated copies of the following:

  • College Diploma and Transcript of Records
  • Certificate of successful completion of a Lead Auditor’s Course (from recognized certifying bodies)
  • Certificate of trainings attended
  • Evidence (technical and industrial experience) for the scope being applied for.

Q: How much is the fee for testing of products?

A: It depends on whether the product is regularly tested at BPSTC or its accredited laboratories. Refer to the Test Fee Table. For products not regularly tested, BPSTC assesses the item to determine applicable tests and the corresponding testing fee.

Q: Where do we pay the testing fee?

A: The BPSTC receiving section has a responsible person for collecting fees and issuing the corresponding official receipt.

Q: What is the lead time for testing of products?

A: Refer to the Product test table for lead times. These lead times are applicable when there is no queue in the concerned laboratory. Verify with BPSTC for the actual queuing situation.

Q: With whom will I discuss should I have a question regarding the testing of my product?

A: Contact the following BPSTC Officers:

  • For Chemical Testing – MR. ANTONIO D. PANARA (Head, BPSTC Chemical Lab)
  • For Mechanical Testing – MR. EUSEBIO MB URBANO, JR. (Head, BPSTC Mechanical Laboratory II)
  • For Electrical Appliances – MR. JAY V. ILLESCAS (Head, Electrical Appliance Lab II)
  • Other Electrical Products – MR EUSEBIO MB URBANO, JR. (Head, Electrical Appliance Laboratory I)

Q: Where will I get an application form?

A: You can obtain the application form at the Bureau of Philippine Standards, 3/F Trade & Industry Building, 361 Sen. Gil Puyat Avenue, Makati City. The application fee is P200.

Q: What level should I apply?

A: There are three (3) levels for registration, each with specific requirements:

Provisional Auditor:

  • Educational Requirement – College graduate
  • Work Experience – minimum of 4 years, with at least two (2) years devoted to quality management assurance or equivalent activities
  • Training Requirements – Lead Auditor’s Course
  • Audit Requirements – none


  • Educational Requirement – College graduate
  • Work Experience – minimum of 4 years, with at least two (2) years devoted to quality management assurance or equivalent activities
  • Training Requirements – Lead Auditor’s Course
  • Audit Requirements – minimum of 4 actual experiences in complete 2nd or 3rd party assessment for a total of at least 20 days within 3 years prior to application.

Q: Can I apply directly for the lead auditor level, or do I have to register at a lower level first?

A: You may apply directly for the level of your choice. There is no requirement to register for the provisional level if you have the audit experience for a higher level. The level of registration offered depends on the audit experience you submit.

Q: Can I have more than one registration?

A: Yes, you can hold as many registrations as you wish on different programs, but you cannot hold two levels on the same program. Each registration incurs its own set of fees.

Q: I completed my training course over three years ago. I now wish to apply for registration. Do I need to repeat the course?

A: Not necessarily. Your training may be accepted if you can provide evidence that you have kept skills and knowledge needed for effective auditing up-to-date. Relevant training courses, on-the-job training, self-study, etc., within the three-year period prior to application are considered.

Q: Do I need to submit a new application if my registration has lapsed, and I want to be reinstated?

A: Yes, definitely.

Q: What is the WTO/TBT Agreement?

A: The WTO/TBT Agreement, also known as the Standards Code, is a multilateral agreement negotiated during the Uruguay Round (1986-1994). Its objective is to facilitate trade and reduce market fragmentation by removing impediments to trade resulting from unnecessary technical barriers.

The Agreement ensures that standards, technical regulations, and conformity assessment procedures do not create unnecessary obstacles to international trade. Members have regulatory discretion to protect human, animal and plant life and health, national security, the environment, consumers, and other policy interests. It is binding and compulsory for all WTO members, with special and differential provisions for at least developed and developing countries.

Q: What are barriers to trade?

A: Barriers to trade are measures in place in the country to which you wish to export that make it difficult or impossible for you to export your products or services. These measures restrict the flow of goods and services, drive up prices, and are detrimental to consumers.

Q: What are the types of barriers to trade?**

A: There are two types:

1. Tariff Barriers: Duties and taxes

2. Non-tariff Barriers: Standards, technical regulations, and conformity assessment procedures

Q: What are standards, technical regulations, and conformity assessment procedures considered as technical barriers to trade (TBTs) and not TBTs?

A: Standards/technical regulations.

Q: What are the effects of these TBTs on Philippine Exporters and Consumers?

A: TBTs result in additional costs and administrative work for consumers and exporters, such as loss of economies, conformity assessment, information, or surprise costs. This leads to delays in the flow of trade among nations.

Q: How can TBTs be eliminated?

A: TBTs can be eliminated through:

1. Standardization/Harmonization:

  •    Use of relevant international standards in formulating or adopting technical regulations and voluntary standards.
  •    Use of relevant international guides and recommendations developed by international standardizing bodies as the basis for conformity assessment procedures.
  •    Purpose: To create single technical rules and ensure compatibility and interoperability of products.

2. Implementation of Mutual Recognition Agreements (MRAs):

  •    Observance of the “Code of Good Practice for the Preparation, Adoption, and Application of Standards” by other central government bodies, local governments, and private standards-writing bodies.

Q: When did the Philippines start implementing the WTO/TBT Agreement? And what government agency is available?

A: The Philippines commenced its obligation on January 1, 1996, upon ratification of the Uruguay Round Table negotiations, including the revised TBT Agreement. 

The Bureau of Product Standards (BPS) of the Department of Trade and Industry acts as the National Notification Authority and Focal WTO/TBT Enquiry Point in the country. The BPS can be reached at:

WTO/TBT Enquiry Point

Bureau of Product Standards

3/F Trade and Industry Building

361 Sen. Gil J. Puyat Avenue

Makati City, Philippines

Tel. No.: (632) 890-4965/890-5227

As an Enquiry Point, BPS responds to inquiries on technical regulations, standards, conformity assessment procedures, membership, and participation of the member in international and regional standardizing bodies and conformity assessment systems. 

The Enquiry Point’s ability to provide information can lead to avoiding conflicts with other member countries, reducing additional administrative costs, increasing transparency, and expanding trade and inward foreign direct investments.

Q: What benefits does a member-country get from the WTO/TBT Agreement?

A: Member countries receive technical assistance, including the establishment of national standardizing bodies, participation in international standardizing bodies, establishment of regulatory bodies, and the establishment of bodies for the assessment of conformity with standards or technical regulations. 

Implementation of the TBT Agreement generally brings about trade expansion and greater economic efficiencies.

Q: What benefits does the business community get from the WTO/TBT Agreement?

A: The business community may benefit in the following areas:

1. Industry sectors are given opportunities to examine and comment on prospective foreign technical regulations proposed by WTO members, enabling Philippine exporters to compete on an equal footing.

2. Considered as an instrument enabling the Philippines to elevate its position in matters affecting the country’s national export.

3. Provides Philippine exporters with technical information and market guidance.

4. Philippine suppliers could gain access to foreign certification marks.

5. Participation in training programs organized by WTO.

Q: What is MRA?

A: Mutual Recognition Arrangement (MRA) is an arrangement between two or more parties to mutually recognize or accept some or all aspects of one another’s conformity assessment results (e.g., test reports, certificates of compliance). 

Through MRAs, products that are tested and/or certified before export can enter the importing country directly without undergoing similar conformity assessment procedures in the importing country. 

What is recognized in the MRA is the competence of the conformity assessment body of the MRA partner to perform conformity assessment activity against the other party’s requirements.

Q: What are the benefits of MRA?


1. Cost Reduction:

  •    Reduces costs and inefficiencies.
  •    Overcomes barriers to trade.

2. Time Efficiency:

  •   Products can enter multiple markets without duplicating testing and inspection procedures.

3. Regulatory Efficiency:

  •   Enhances regulatory efficiency by recognizing and accepting another party’s testing and certification results.

4. Consumer Protection:

  •    Systematic sharing of product information enhances consumer protection.

Q: What is the role of the Bureau of Philippine Standards (BPS) in the MRA?

A: As a regulatory body for industrial products, the BPS negotiates and enters into MRA with its counterpart regulatory bodies to facilitate the export of Philippine products while protecting the safety and welfare of consumers.

Q: Does the BPS enter into MRAs yet?

A: Yes, the BPS has entered into both bilateral and multilateral/plurilateral MRAs. Some of the key partnerships include:


  • National Standardization Agency (Badan Standardisasi Nacional or BSN) of Indonesia on Product Certification and Approval Schemes.
  • Japan Electrical Safety and Environment Technology Laboratories (JET) of Japan on Factory Inspection and Product Tests.
  • tandards Australia Quality Assurance System (SAQAS) on Factory Inspection.
  • Memorandum of Understanding with SIRIM QAS International Sdn Bhd of Malaysia on Inspection of factories and consignment, Certification of products and processes, Exchange of technical information, Promotion of each other’s schemes and services, and Training.


  • Recognition of test results of the ASEAN MRA on Electrical and Electronic Equipment.
  • Information Exchange of the APEC MRA on Electrical and Electronic Equipment.

Product Warranty:

Understand the basics of product warranties and your rights as a consumer.

Q: What is the primary law governing all contracts of sales with conditions and warranties?

A: The provisions of the New Civil Code on conditions and warranties shall govern all contracts of sales with conditions and warranties.

Q: What are the responsibilities of a seller/vendor under the New Civil Code in cases of express warranties?

A: Under Article 1561, a vendor or seller has the responsibility to ensure that the items he or she sells have no hidden defects.

Q: What kind of defects of the item sold shall make the vendor or seller liable?

A: The vendor or seller shall be liable if the defects render the item sold totally unfit for the intended use or diminish its fitness to the extent that the buyer would not have bought the product or would have demanded a lower price if aware of such defects.

Q: In what instances may a vendor or seller not be held liable in case of defects?

A: A vendor or seller may not be held liable for patent defects (clearly visible upon inspection) or if the buyer, being an expert, should have known the defects due to their trade or profession.

Q: What are the responsibilities of the seller or vendor as to the quality or fitness of the product sold in case there is no express warranty given?

A: The seller or vendor is liable under an implied warranty if the buyer makes known the particular purpose for which the goods are acquired, implying a general warranty of fitness or quality, and if the buyer relies on the seller’s skill or judgment.

Q: Besides the New Civil Code, what other laws may apply in cases of express warranties?

A: In addition to the New Civil Code, the provisions of Title III, Chapter III of the Consumer Act of the Philippines govern the sale of consumer products with a warranty.

Q: What are the minimum terms of express warranty under the Consumer Act that a seller or manufacturer must provide?

A: The express warranty should include:

  • Terms of warranty in clear language
  • Warrantor’s identity
  • Identity of the party to whom the warranty is extended
  • Products or parts covered
  • Warrantor’s action plan in case of defects
  • Directive to the consumer to avail of the warranty rights
  • Period within which the warrantor will perform obligations after notice of defects

Q: What is the difference between a Full warranty and Limited warranty (express)?

A: A Full Warranty meets minimum standards, offering a remedy without charge in case of defects, providing an option for refund or replacement if the defect persists after attempts to remedy. A Limited Warranty does not meet these minimum requirements.

Q: When shall the retailer be subsidiarily liable under the express warranty?

A: The retailer may be subsidiarily held liable if both the manufacturer and distributor fail to honor the warranty. The retailer shoulders expenses necessary to honor the warranty but can pursue actions against the distributor and manufacturer.

Q: What documents must a consumer present to the seller or vendor for a defective product under an express warranty?

A: The consumer should present a copy of the warranty card or documents and the official receipt of the product bought.

Q: What is the minimum duration or period of an express or implied warranty?

A: The duration depends on:

  • Agreed period between the seller and consumer
  • Equal duration if implied warranty accompanies an express warranty
  • Not less than 60 days nor more than one year for other implied warranties following the sale of a new consumer product.

Q: What are the options given to a consumer in case of a breach of an express warranty?

A: The consumer can have the goods repaired, replaced, or refunded within 30 days. The product’s non-conformity period may be extended by conditions beyond the control of the warrantor.

Q: What are the options given to a consumer in case of a breach of an implied warranty?

A: The consumer may retain the goods and recover damages or reject the goods, cancel the contract, and obtain a refund, including damages.

Q: Are secondhand consumer products covered by a warranty?

A: Generally, there is no implied warranty for secondhand articles unless sold with an express warranty. The seller is liable if an express written warranty is given for secondhand products.

Q: What is the jurisdiction of the DTI in the sale of secondhand consumer products?

A: DTI takes jurisdiction if secondhand products are sold by businesses engaged in selling products. Regular courts handle complaints for secondhand products sold by individuals not engaged in the business of selling products.

Contact Details:

Should you have any questions about DTI jobs and services, feel free to get in touch with them. For assistance. Following are the office information for the Department of Trade and Industry:

Office Hours:

Monday - Friday

8:00 am - 5:00 pm (except holidays)


(632) 7751.0384

(632) 7791.3100

Customer Contact Center:

Monday - Sunday

8:00 am - 5:00 pm (except holidays)

Contact Details:

Telephone: 1-DTI (384)

Mobile: 0917.834.3330

Email: ask@dti.gov.ph

Main Office Address:

Trade & Industry Building

361 Sen. Gil J. Puyat Ave.,

1200 Makati City, Philippines


In conclusion, the Department of Trade and Industry (DTI) plays a crucial role in ensuring fair and transparent trade practices in the Philippines. 

Through its various initiatives, DTI strives to protect consumers, promote business growth, and uphold standards and regulations. 

From overseeing product certifications and warranties to mediating disputes and fostering international trade agreements, DTI serves as a cornerstone for economic development. 

By providing support to both consumers and businesses, DTI contributes to a balanced marketplace that benefits the Filipino community at large.


The Philippine Go does not collect fees and is not a hiring agency, nor is it related to any hiring agency for employment abroad. 

All information contained here is solely for informational purposes and rightfully belongs to its rightful owner. 

Attached in the last section of the content are references for further verification, if needed. Read more


1. Department of Trade and Industry (Philippines) – Wikipedia. (n.d.). Retrieved from [https://en.wikipedia.org/wiki/Department_of_Trade_and_Industry_(Philippines)]

2. Attached Agencies | Department of Trade and Industry Philippines (dti.gov.ph). (n.d.). Retrieved from [https://www.dti.gov.ph/about/the-organization/attached-agencies/]

3. BNRS – Frequently Asked Questions (dti.gov.ph). (n.d.). Retrieved from [https://bnrs.dti.gov.ph/faq]