Canva is a graphic design platform,used to create social media, graphics, presentations, posters, documents and other visual content.The platform is free to use and offers paid subscriptions like Canva Pro and Canva for Enterprise for additional functionality.
Job Opportunities
Consumer Happy Specialist
Disputes & Fraud Manager
Qualifications
- You love SaaS growth challenges and diving into metrics, ideally with experience within the financial space
- You’re a natural communicator – can speak the language of engineering, data, design, operations and can coordinate cross-functionally with each to achieve big wins. Can effectively communicate with partners in business and make technical calls.
- You love data (both qualitative and quantitative) and can turn insights into actions.
- You pride yourself on being an owner and getting projects done.
- You thrive on being in the middle of a cross-functional team, coordinating the roadmap and getting results.
- You consider yourself a strong all-rounder; data, strategy – whatever it is, you can comfortably wear the hat .
Responsibilities
- Collaborate with your group lead(s) to develop and own the mission, strategy and goals.
- Coordinate a passionate, cross-functional team of dispute/fraud leads/specialists, product managers, designers and finance/legal to execute this roadmap delivering value to our millions of users.
- Be a subject matter expert on our disputes and fraud landscape.
- Collaborate with peers throughout Canva to shape and drive the highest impact mitigation roadmap for Canva across all our products.
- Introduce and scale the team to relevant KPIs.
- Build out processes to scale with Canva’s continued growth.
Technical Support Specialist
Qualifications
- Have at least one year of recent technical support experience in Software Applications/Telco.
- Can articulate technical information that is easily understood by users, teammates and stakeholders.
- Knowledge on the following tools: Jira Service Desk, Amplitude, Confluence is an advantage.
- Working knowledge of common web errors and corresponding troubleshooting steps.
- Previous experience in handling both Email and Chat interaction.
- Have the technological aptitude to manage spreadsheets, documents, and collaborative online forums.
- Have previous experience working in a team-oriented and collaborative environment.
- Are amenable to 24/7 shifting schedule – rotating shifts, weekday rest days and split-offs.
Responsibilities
- Uphold Canva’s core value of maximising customer happiness;
- Follow team communication procedures, policies, and guidelines at all times.
- Provide accurate answers and resolutions to system/Canva website-related bugs and issues.
- Troubleshoot and address customer’s technical issues in a patient manner with a genuine desire to help our users be successful;
- Collaborate with the immediate team, other customer happiness teams, User Group, and other groups in Canva to ensure overall customer satisfaction;
- Act as an effective Canva Ambassador to our customers and the team, fully-equipped with Canva-related knowledge and our values.
Creatives
Graphic Designer-Corporate Templates
Qualifications
- Has an eye for current aesthetic trends, and understands how popular culture works and shapes society’s visual language.
- Has a strong stylistic approach. Beyond trends, this designer should have a strong foundation in what makes a good design, based on design principles and elements.
- Visualizes various unique design combinations from a set of pre-selected components.
- Understands user thinking and interaction to improve usability.
- Efficiently delivers output, maintains cadences, if not streamlining processes.
- Exhibits diligence in delivering output whether through design or quality assurance.
- Effectively communicates and articulates ideas and challenges/blockers.
- Thinks on their feet and applies learnings and improvement initiatives on the fly.
- Proactively engages in team initiatives and can work within very minimal supervision and offer suggestions to streamline and improve processes.
Responsibilities
- Quality assurance and vendor coordination – create and communicate project briefs to partner vendors and effectively provide feedback to ensure outputs delivered are of the highest quality in terms of aesthetics and usability.
- Create/edit unique and original presentation templates for various themes, and topics.
- Create design assets to be used in the creation of presentations templates such as Colour Palettes, Font Combinations, Text groups and Illustration sets that help guide users in ensuring their presentations are not only readable but also attractive and engaging.
- Support the team’s scalability through documentation and process improvement.
Junior Graphic Designer- performance marketing
Qualifications
- 1-2+ years experience as a graphic designer, creating a diverse range of branding and advertising campaigns. Fresh grads are welcome!
- Good grasp of brand thinking, can easily understand the Canva visual language and tone of the brand.
- A strong portfolio or reel demonstrating your passion for graphic design, branding and advertising.
- Strong visual communication skills, layout experience from typography and colour theory which you can use effectively in producing engaging ad creatives.
- The confidence to try new things, and a passion for big ideas and storytelling.
- Good communication skills to collaborate with remote creative teams, and be able to sell ideas on creative brainstorms.
- The ability to work collaboratively in a creative team environment;
- Diligence to hit deadlines, and offer suggestions to streamline and improve team processes.
- A working knowledge in Advanced Adobe Photoshop, Adobe Illustrator, Basic Adobe Premiere & After Effects. Knowledge in Figma or Sketch is a bonus!
Responsibilities
- Design static ad creatives Partner with our B2B channel and 3rd party agency for our paid channels mainly for our B2B campaigns on Facebook, IG, Google, LinkedIn and Affiliates channels.
- Storyboarding and producing hero imagery to be used in our video creatives. They will work closely with the motion and video squad.
- Localise static ad creatives for our paid channels mainly for our B2B campaigns on Facebook, IG, Google, LinkedIn and Affiliates channels.
- Creating customized decks for different initiatives of Performance Marketing.
- Occasionally design and illustrate for internal or external PH events.
Lead Templates Reviewer(Morning Shift)
Qualifications
- Have quality assurance and operations experience.
- Team management experience
- Have a strong foundation on design principles and elements.
- Understands user thinking and interaction to improve the usability.
- Efficiently delivers output, maintains cadences, if not streamlining processes.
Responsibilities
- You value good design and want to make sure Canva users have the highest quality templates.
- You have a stylistic approach and keen understanding of what makes a good content based on design fundamentals, principles, and elements.
- You have an eye for design and can visualize unique content.
- You have a keen understanding of user interaction and the importance of usability.
- You have a passion for improving and streamlining processes.
- You are driven by setting up and leading high performing teams.
- You enjoy clear, structured and repetitive tasks.
Motion Design Art Director-Brand Studio Manila
Qualifications
- 4-5+ years experience as a Motion Designer creating a diverse range of video and animated assets, content creation, and video editing.
- Strong understanding of the motion design process in a creative environment or workflow.
- You have a passion for developing and streamlining processes.
- Experience in leading a small team of motion designers.
- A strong portfolio or reel demonstrating your passion for motion design or animation.
- The ability to work collaboratively in a creative team environment.
- Proactively engages in team initiatives and can work with very minimal supervision and offer suggestions to streamline and improve processes.
- The confidence to try new things, bring in new ideas and a passion for big ideas and storytelling.
- Efficiently communicates and articulates ideas.
- Diligence to hit deadlines, and offer suggestions to streamline and improve team processes.
Responsibilities
- Look after the motion design production for all of on-brand internal and external content videos (event videos, video templates, hype reels, and social media motion deliverables).
- Produce high-quality and on-brand motion design materials for all internal and external PH projects.
- Contribute to the creative and art direction of the motion design projects to ensure cohesion across all creative channels, and alignment with our global brand.
- Support and mentor Junior-Senior Motion Designers with their craft.
- Direct motion design improvements and establish the quality bar high for the team.
- Give motion design team members objective and actionable feedback to help ship the team goals.
- Help contribute/update guidelines, playbooks and other on-brand materials for various PH teams’ initiatives and campaigns.
- Collaborate with the Brand Studio Manila to produce video related projects, from brainstorming, research, pre-production to post production. Work closely with brand designers, motion designs, and copywriters.
Freelance Junior Video Editor-Screen Recording
Qualifications
- Some video editing experience (videographer, cinematographer, video editor, multimedia arts, motion designer, animator, communications design)
- Screen recording Dwerience in Camtasia, ScreenFlow, Quicktime Player, OBS or similar software for high quality recordings.
- Understand the importance of displaying UI, pace and video effects for learning.
- Has a strong eye and passion for or experience working with videos or motion design.
- Exceptional speed at video editing .
- An understanding of industry standards and visual trends in videography and showcasing UI design.
- Ability to design creative video thumbnails.
- Knowledgeable in using Canva.
Responsibilities
- Edit learning content in a high-volume, deadline-oriented environment.
- Work with our Design Education Production Team to produce instructional content using the Camtasia software.
- Create both 16:9 and 9:16 (vertical) videos.
- Create captions and subtitles whenever needed.
- Deliver the video content on time and provide fast revisions when necessary.
Prepress Designer
Qualifications
- Proficient knowledge of Canva.
- Proficient knowledge of prepress and printing standards.
- Proficient knowledge of CMYK, RGB, color modes, conversion.
- Proficient knowledge of CMYK, RGB, color modes, conversion.
- Organizational skills, adaptability and composure under fire are equally important.
- Agency or production design experience.
Responsibilities
- Performing quality assurance process for pushed designs for print.
- Executing necessary steps to fix errors seen bet ween original design and file exported for print.
- Documenting the issues and the corrections made.
- Preparing files for production and making sure prepressed files are uploaded back into the Canva system.
- Performing preflight processes to make sure there are no errors before sending to print.
- Maintaining accuracy in checking and sending error-free designs for production.
- Meeting with team members on a regular basis to continuously improve the prepress system.
- Finance Operations
Finance Operations
Accounts Receivable Specialist
Qualifications
- A Bachelor’s/College Degree in Finance/Accountancy or equivalent.
- 3-5 years knowledge and experience in transactional processing, reporting and related month-end processes .
- Experience with Accounts Receivable (Billing, Collections, Receivables Management and Reporting) is highly desirable.
- Experience with NetSuite Oneworld Experience with NetSuite Oneworld is highly desirable.
- Exceptional communication and stakeholder management skills.
- Keen eye for detail and the ability to identify and correct errors in processing.
Responsibilities
- Preparation of invoices based on information from contracts.
- Processing of approved refunds and credit notes.
- Posting customer payments by recording cash receipts, checks, and credit card payments.
- Investigating unallocated payments and reconciliation of undeposited funds account.
- Preparation and analysis of collections and aging reports.
- Monitoring of bad debts and write off.
- Reconciliation of AR Account at Month End.
- Liaising with sales team and clients in regards to invoice and payment status.
- Assisting with client queries and billing issues.
- Generating account statements as required.
- Partner with the wider finance team and business units to achieve their objectives, including the setting of relevant metrics / SLAs of the Shared Services function and ensuring they are met consistently.
- Assistance with year-end audit activities where necessary.
Marketing Specialist
Digital Designer
Qualifications
- You have experience designing landing pages for performance marketing channels and SEM campaigns. Would definitely be a bonus if you also have experience with experimentation & CRO.
- You’re passionate about design and data-driven. We’re keen for someone to take pleasure in building and honing their craft but also not precious about their designs. We work quickly so iteration is key as we are constantly testing and validating.
- A portfolio that demonstrates experience in product thinking where you have previously shipped UX/UI design for digital products.
- You are a designer that is constantly inspired—motivating those around you through your passion and drive for what you do.
- You are excited by regularly coming up with new ideas, shipping new products and features that address your users’ real needs.
- You shine through your designs—creating user flows and wireframes that simplify user interactions .
- You are eager to visually communicate your ideas through prototypes to test with users.
- You thrive in a collaborative workplace; partnering with other designers, engineers, product developers and other disciplines throughout the company.
- You appreciate big picture thinking. While details are everything, creating an experience that always keeps our users in mind is equally as important.
- You are a problem solver that’s excited by a challenge. You enjoy sitting in a room and whiteboarding ideas to confidently come up with simple, elegant solutions that everyone can move forward with.
- You are an empathetic user advocate that values the backing of research and data analysis when it comes to designing modern solutions.
- You enjoy a little flexibility in your work. Our growth means there are constantly new things to work on every day, as such it’s likely that you’ll often be working across the board on new and exciting projects.
Responsibilities
- Design creative solutions for Canva’s marketing campaigns specifically: landing pages, email and IAM components, and a wide range of other digital communications.
- Document visual designs, interactions and project requirements for development.
- Sketch concepts and wireframes to ensure the best user experience.
- Ensure consistency across the platform in terms of UI and branding.
- Prototype and build interactive experiences and animations to communicate interactions and behaviours.
- Ensure that the Canva experience spans a wide range of devices, from desktop to mobile.
- Generate creative ideas while building upon existing best practices in design and technology.
- Work closely with the product and marketing teams at Canva to help accelerate our growth around the world, in a wide range of markets.
Copywriter
Qualifications
- 1-2+ years experience as a copywriter or Editor, creating a diverse range of marketing content. Fresh graduates also are welcome to apply!
- Passion for writing and reviewing beautifully crafted copy for every kind of content – from ad copy to landing pages and everything in between.
- A keen eye for detail, experienced or interested in localization, editing or proofreading.
- Experience in writing for high performing digital campaigns is a plus!
- The ability to create short and long-form copy in a fast-paced environment.
- The ability to work collaboratively in a creative team environment.
- The confidence to try new things, and a passion for big ideas and storytelling.
- The ability to brief illustrators, animators and videographers to create beautiful and quality content.
- Diligence to hit deadlines, and offer suggestions to streamline and improve team processes.
Responsibilities
- Write captivating headline and caption copy for our paid social ads on Facebook and Instagram.
- Write succinct and engaging copy for our Google search ads.
- Write compelling content for our marketing landing pages and emails.
- Work with the creative team in writing video scripts for our video ads.
Content Metadata Specialist- review Team
Content Metadata Specialist- review Team
Qualifications
- Experience with keyword optimization and/or keyword research.
- A strong understanding of the English language, including a wide range of cultural references and concepts.
- Great attention to detail.
- Knowledge of design fundamentals (composition, color, design style, etc.)
- Preferably with high-speed internet and back-up Internet.
Responsibilities
- Coordinate with the Review Team to ensure that titles and keywords are accurate for all content types (photos, graphics, videos, audio, and stickers).
- Remove unnecessary tags on routine metadata review.
- Conduct metadata audits as requested.
- Participate in innovation initiatives aimed at improving review processes and tools.
- Stay up-to-date on the latest trends per content type by doing online research.
- Maintain a full understanding of expected deadlines, content preferences, and metadata guidelines.
Source: Canva